Because we deal with many different brands, we honor each brand according to its Return Policy. NOT ALL PRODUCTS HAVE THE SAME RETURN WINDOW!!!! 

DON'T WORRY! Returns are EASY. Click here to get to the RETURNS CENTER, and follow the instructions to begin the process.

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and must include all the components that came with it (hangers, cords, etc.). Additional non-returnable items are gift cards.

• To complete your return, we require a receipt or proof of purchase.

• Please do not ship anything back unless our customer service rep advises you to do this. If you do, we are NOT responsibly for accepting the return UNLESS it complies with our return policy.

• Shortages/Missing Items/Damage Claims: All these claims NEED to be reported within 48 hours of receipt, or else we are not responsible for it. (Though we will try to help however we can).

 

PLEASE SEE BELOW DETAILED CHART FOR EACH BRAND'S RETURN POLICY

Brand	Return Window	Restocking Fee	Warranty
Amare Technology	90 Days	15%	5 Years
Bluelab	7 Days	15%	1 Year
Black Dog LED	90 Days	15%	5 Years
California Lightworks	90 Days	15%	5 Years
Carson LED	30 Days	15%	5 Years
Centurion Pro	7 Days	20% PLUS SHIPPING	10 Years
Dulytek	30 Days	15%	2 Years
EZ Trim	3 Days	20%	3 Years
EcoPlus	7 Days	15%	1 Year
G8LED	30 Days	15%	2 Year
Gavita	7 Days	15%	5 Years
Gorilla Grow Tent	30 Days	15%	1 Year
Growers Choice	No Returns UNLESS Damaged/Defective	N/A	3 Years
Harvest Right	7 Days	15%	3 Years
Henkelman	7 Days	15%	1 Year
Horticulture Lighting Group	30 Days	10% PLUS SHIPPING	3 Years
Hydro Logic	7 Days	15%	1 Year
Ideal Air	7 Days	15%	1 Year
Jack Puck	30 Days	No Restocking Fee, But Customer Pays Shipping	1 Year
Kind LED	30 Days	15%	5 Years
Leader	7 Days	15%	1 Year
Luxx Lighting	30 Days	No Restocking Fee, But Customer Pays Shipping	3 Years
Mars Hydro	30 Days	15%	3 Years
NextLight	30 Days	25%	5 Years
Rosin Tech	30 Days	25%	1 Year
Sasquash	No Returns Unless Damaged	N/A	Limited Lifetime
Spectrum King	30 Days	15%	3 Years
Speedee Trim	30 Days	15%	1 Year
SuperCloset	30 Days	15%	3 Years
ThinkGrow	30 Days	15%	5 Years
TotalGrow	90 Days	15%	5 Years
TrimPro	30 Days	No Restocking Fee, But Customer Pays Shipping	1 Year
Uvonair	7 Days	15%	1 Year
ANY BRAND NOT LISTED ABOVE	7 Days	15%	Varies By Product

Late or missing refunds:

Sometimes it occurs that the refund of the money you spent is not showing up to your bank account when you expected it to. In this case, please see below recommended steps to take:

1. First check your bank account again, it always helps to double-check.

2. Contact your credit card company. Sometimes they are delayed with refunding the money, so it always pays off to contact them. It may take some time before your refund is officially posted.

3. Contact your bank. There is often some processing time before a refund is posted.

4. If you’ve done all of this and you still have not received your refund yet, please contact us at returns@growlightheaven.com.

ACCESS THE RETURNS CENTER